Privacy Policy

Thank you for visiting Feeling Good Institute. Your trust is important to us, and we’re committed to protecting the privacy and security of your personal information. The information that’s shared with us helps us to provide a great experience with Feeling Good Institute.

This Privacy Policy describes how your personal information is collected and used, as well as the standards and procedures in place when you visit or make a purchase from feelinggoodinstitute.com (the “Site”).

Collection Of Personal Information

In order to better provide you with products and services offered on our site, Feeling Good Institute may collect personally identifiable information, such as your first and last name, email address, or phone number. If you purchase Feeling Good Institute products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain information to us when you elect to use certain products or services available on the Site. These may include registering for an event, scheduling an appointment, submitting your credit card or other payment information when ordering and purchasing products and services on our Site, or signing up to receive emails from us. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Additionally, when you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Like most websites, we collect Device Information using the following technologies:

• The Feeling Good Institute may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
• One of the primary purposes of cookies is to provide a convenience feature and save you time. The purpose of the cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Feeling Good Institute pages, or register with Feeling Good Institute site or services, a cookie helps Feeling Good Institute to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Feeling Good Institute website, the information you previously provided can be retrieved, so you can easily use the Feeling Good Institute features that you customized.
• You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Feeling Good Institute services or websites you visit.

How Do We Use Your Personal Information?

Feeling Good Institute collects and uses your personal and device information to fulfill any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to improve and optimize our Site, for example, by generating analytics about how our clients browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

We will never sell, rent or lease any Information you shared to third parties. Feeling Good Institute may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Feeling Good Institute, and they are required to maintain the confidentiality of your information.

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our users use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Feeling Good Institute may disclose your personal information, without notice, if required to do so my law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Feeling Good Institute or the site; (b) protect and defend the rights or property of Feeling Good Institute; and or © act under exigent circumstances to product the personal safety of users of Feeling Good Institute, or the public.

LINKS

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

SECURITY OF YOUR PERSONAL INFORMATION

Feeling Good Institute secures your personal information from unauthorized access, use or disclosure. Feeling Good Institute uses the following methods for this purpose:

SSL PROTOCOL

When personal information such as a credit card number is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that there are security and privacy limitations inherent to the Internet which are beyond our control; and security, integrity, and privacy of any and all information and data exchanged between you and us through the Site cannot be guaranteed

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

On receipt of verifiable request from you, we will:

Delete your personal information from our records; and

Direct any service providers to delete your personal information from their records.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

CLIENTS RECEIVING SERVICES FROM A FEELING GOOD INSTITUTE CLINICIAN 

Clients working with a clinician through Feeling Good Institute are encouraged to communicate directly with their clinicians only through their client portal (via Simple Practice). We discourage use of website contact forms or email to contact clinicians. 

OPTING OUT OF MARKETING COMMUNICATIONS

You can opt out of receiving email marketing by unsubscribing using the unsubscribe link provided in all of our marketing email communications.

CHILDREN UNDER THIRTEEN

Feeling Good Institute does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian permission to use this website.

CHANGES TO THIS STATEMENT

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

ANTI-DISCRIMINATION

FGI stands against discrimination. We believe in acceptance, inclusion, and equality. Discrimination against people based on identifying status (e.g., race, ethnicity, gender identity, sex, sexual orientation, ability status, country of origin, religion) is harmful and not tolerated. We understand the need for formative feedback and learning, thus we will make every effort to invite community members to humbly learn and grow when missteps occur. Hate speech, discriminatory practices, or harmful interventions (defined by clinician’s governing board) may result in removal from this training opportunity. This includes public statements or behaviors made outside of the trainings. We maintain the right to deny or revoke access to this training space if safety of the community cannot be maintained because of a person causing harm to others. In the case that this policy is invoked, we will follow guidelines to offer a learning opportunity and then determine whether safety of the community can be maintained or if the person will be removed from the training space. Guidelines include steps such as talking with the person, providing opportunities to learn (e.g., addressing the harm, renouncing a problematic statement or behavior), and consulting with other trainers.

Feeling Good Institute welcomes your questions regarding this Statement of Privacy. If you have questions, or if feel Feeling Good Institute has not adhered to this Statement, please contact us by e-mail at admin@feelinggoodinstitute.com or by mail at:

Feeling Good Institute

2660 Solace Pl., Ste. D2 Mountain View, CA, 94040, United States